Lumbral
Support
Questions, problems or ideas? Write to us — every email is read and answered by the people who made the game.
Email ussupport@cantain.com
Frequent questions
- How do I restore my purchase on a new device?
- The purchase is tied to your Apple account: open the game signed in with the same account and the unlock is restored automatically. If it does not show up, check your connection and relaunch the game; if it still does not, write to us.
- Do I need an internet connection to play?
- No. Lumbral works fully offline; only the purchase and its restoration go through the App Store.
- I am stuck on a level.
- Every level has a verified solution. Try changing one source at a time and count the marks on the threads: a thread’s length is how long the pulse takes. And if you want a hint, email us the level number.